Thank you for shopping with Curls n Waves. We aim to provide you with a seamless shopping experience and ensure that your order reaches you as quickly as possible. Please review our shipping policy below:

1. Processing Time
   • Orders are processed within 1-2 business days of receipt. Processing times may vary during peak periods or due to special circumstances.
2. Delivery Time
   • Standard delivery time is 5-7 business days from the date your order is processed. This timeframe may vary depending on your location and the shipping method selected.
   • Delivery estimates are provided at checkout and are subject to change based on carrier availability and other factors.
3. Shipping Charges
   • Shipping charges will be calculated at checkout based on the delivery location and shipping method chosen.
   • Free shipping is available on all orders above Rs. 499/-.
   • A shipping fee of Rs. 100/- will apply to orders below Rs. 500/-.
4. Order Confirmation
   • After placing your order, you will receive an email confirmation with the details of your purchase. If you do not receive this confirmation within 24 hours, please contact us at wecare@curlsnwaves.com to ensure your order was processed correctly.
5. Address Changes
   • If you need to make changes to your shipping address, please email us at wecare@curlsnwaves.com within 30 minutes of placing your order. We cannot make changes to the address once the order has been dispatched.
6. Order Modifications
   • Unfortunately, we cannot modify the details of an order once it has been placed, including changes to the number of items or products selected.
7. Shipping Issues
   • If you experience any issues with your shipment, such as delays or non-receipt of your order, please contact us at wecare@curlsnwaves.com. We will work to resolve the issue as quickly as possible.
8. Lost or Damaged Items
   • In the rare event that your order is lost or damaged during transit, please contact us immediately. We will investigate the issue and work with you to resolve it.
9. International Shipping
   • At this time, we only offer shipping within India. We are working to expand our shipping options and will update our policy as they become available.
10. Returns and Exchanges
    • For information on returns and exchanges, please refer to our Return Policy.

Thank you for choosing Curls n Waves. We appreciate your business and look forward to serving you!

Contact Information:

Curls n Waves
Corporate Office: S.S. Enterprises, Plot No. 24, Sector 12-A Road, Sector 12, Dwarka, New Delhi-110078.
Registered Office: Sector 18, Dwarka, Delhi-110078.
Email: wecare@curlsnwaves.com
Phone: 011-42532088 (Available between 10:00 a.m. to 6:00 p.m., Sunday Closed)