Introduction

At Curls n Waves, a unit of S.S. Enterprises ("Company," "we," "us," or "our"), safeguarding your privacy is paramount. This Privacy Policy outlines how we handle, collect, and protect your information when you use our website at www.curlsnwaves.com ("Website"). In this policy, "you," "your," "yourself," and "user" refer to anyone, whether a natural person or a legal entity, using or accessing the Website.

Scope

Our Privacy Policy aims to:

1. Inform you about the data or information we gather from you or that you share with us.
2. Clarify the purposes for collecting this data or information.
3. Detail our information security practices and policies.
4. Explain our policy regarding sharing or transferring your data or information with third parties.

Definitions

In this Privacy Policy, terms defined in the Information Technology Act 2000 ("IT Act") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") will have the same meanings as assigned therein.

Personal Information

We collect and use various types of information, including "Personal Information," which encompasses:

1. Usernames and passwords.
2. Names and addresses.
3. Telephone numbers.
4. Email addresses and other contact information.
5. Dates of birth.
6. Gender.
7. Information about your Website transactions (e.g., sales or purchase history).
8. Financial details, such as bank account information, credit card, debit card, or payment instrument details, including one-time passwords.
9. Internet protocol addresses.
10. Any other information provided during your registration on the Website.
11. [Identification codes of communication devices used to access the Website or engage with the Company.]

Information Collection

We collect this Personal Information through various methods, such as when you:

- Make online purchases.
- Participate in surveys or contests.
- Contact our customer service.
- Post user reviews on Website items.

Additionally, we may receive Personal Information about you from third parties, including social media services, commercially available sources, and business partners. When you access the Website via a social media service or link a service on the Website to a social media service, you authorize us to collect, store, use, and retain such information and content in accordance with this Privacy Policy.

Accuracy and Consent

By providing us with Personal Information, you confirm that the information is accurate, current, and updated. You also affirm that you possess all the necessary rights, permissions, and consents to provide this information. The provision of data and the subsequent storage, collection, usage, transfer, access, or processing of it should not violate any third-party agreements, laws, judgments, orders, or decrees.

Non-Personal Information

In addition to Personal Information, we may collect "Non-Personal Information" when you use the Website. This Non-Personal Information, stored in server logs, does not personally identify you. Examples include:

- Geographic location.
- Telecom service provider or internet service provider details.
- Browser type (e.g., Internet Explorer, Firefox, Opera, Google Chrome).
- Operating system of your device and the previously visited Website before accessing ours.
- Duration of your stay on the Website, date, and time of access. Non-Personal Information may be collected through methods like cookies.

Purpose and Use of Personal Information

We use your Personal Information for specific purposes, including:

1. Facilitating your Website use.
2. Addressing your inquiries, requests for information, or concerns.
3. Providing information about our services/products and sending you relevant materials and offers.
4. Sending you essential Website information, updates to our terms of service, and policy changes.
5. Conducting surveys and delivering marketing communications that may interest you.
6. Personalizing your Website experience.
7. Completing and fulfilling your purchases, including processing payments and providing customer service.
8. Administering product downloads.
9. Conducting internal reviews and data analysis to improve the Website's services, content, and advertising.
10. Protecting the Website's integrity.
11. Complying with legal requirements and disclosures under Indian laws.

Cookies and Shared Objects

Cookies are alphanumeric identifiers placed on your computer's hard drive by our Website. We may use temporary or permanent cookies to track and understand Website traffic. Cookies help identify your computer for future visits, allowing us to recognize you. Cookies collect information such as your internet domain, host, internet protocol address, access date, and time, and the internet address of the referring Website. We use this data to better understand our users and tailor our site to their preferences. You can erase or block cookies by configuring your browser settings. You can also opt to receive alerts when we attempt to send you a cookie, with the option to accept or decline. Please note that disabling cookies may limit your use of specific Website features.

Advertising

We employ third parties to manage some advertisements on our Website and portals. While doing so, we do not disclose your Personal Information. Aggregate profile information, such as user community data, may be used to select advertisements relevant to users. Certain banner ads may contain embedded pixels, which do not connect to cookies or personal profile information but may provide session connection information to advertisers to gauge ad banner click-through rates. We do not share your Personal Information with third parties for their marketing and advertising purposes.

Links to Third-Party Sites

Our Website may provide third-party information and links to other websites not affiliated with our Company, including payment gateways or social networking websites. The Company is not responsible for content or information received from third-party websites, nor do we make representations about their privacy practices or policies. These third-party websites are not controlled or guaranteed by the Company, and we assume no responsibility for their accuracy, integrity, or quality of information.

Disclosure of Personal Information

We may disclose your Personal Information when required by law, regulation, legal obligation, or in response to requests from law enforcement, government agencies, judicial or quasi-judicial authorities. Such disclosures may be necessary to enforce our terms, Privacy Policy, respond to claims of third-party rights violations, or protect the rights, property, or personal safety of our users or the public.

Security Measures

We prioritize the security of your Information. We implement reasonable security measures, at a minimum as mandated by applicable laws, to safeguard and protect your Information. By sharing your Information, you acknowledge and accept the inherent security risks. We will not be held responsible for any security breach or Information disclosure unless we are grossly and willfully negligent.

User Rights and Discretion

All Personal Information provided to the Company is voluntary. You have the right to withdraw your consent at any time in writing by emailing us at wecare@curlsnwaves.com, as per the terms of this Privacy Policy. However, withdrawal of consent will be prospective, not retrospective. If you choose not to provide Personal Information, consent to its usage, or subsequently withdraw consent, we reserve the right to discontinue the services for which this Information was sought.

You can regularly review, modify, add, correct, or update your Personal Information. We will maintain a record of the prior version when you make updates. However, we do not guarantee the authenticity of the Personal Information provided by you.

Certain data or information may not be corrected or deleted, as required by applicable law, law enforcement requests, or judicial proceedings. In such cases, the above-mentioned rights will not be available.

We may, at your preference, send direct advertising mailers to your provided address. You can choose to opt-out of receiving these mailers by clicking the unsubscribe link in the email.

Important Disclaimer

While we ensure full security and confidentiality for your Personal Information, we urge caution when sharing your Personal Information with any third party claiming association with our Company via separate emails or phone calls. The Company disclaims liability for claims arising due to your negligence or wilful misconduct and assumes no responsibility for such claims.

Changes in Privacy Policy

This Privacy Policy may be amended or updated from time to time. When we make changes, we will update the date above. We recommend regularly reviewing this Privacy Policy to stay informed about updates. Your continued use of the Website or provision of data or information after updates implies your unconditional acceptance of those changes.

Changes in Constitution

We and our affiliates may disclose or transfer some or all of your Personal Information to another business entity if we plan to merge with, be acquired by, or undergo reorganization, amalgamation, or restructuring. In such transactions, the other business entity (or the new combined entity) will be required to follow this Privacy Policy regarding your Personal Information.

Further Acknowledgments

By using our services, you acknowledge and agree that:

a) This Privacy Policy is clear and easily accessible, outlining our policies and practices regarding Information.
b) It covers various types of personal or sensitive personal data and information to be collected.
c) It outlines the purposes for collecting and using Information.
d) It specifies the disclosure of Information.
e) It establishes reasonable security practices and procedures.

Grievance Redressal

We respect your privacy. If you do not wish to receive communications from curlsnwaves.com or have grievances to share, please report to:

Email: wecare@curlsnwaves.com